Effective date: 01/04/2019
Article 1. Definitions
In these General Conditions, the following words or groups of words have the meaning defined in this article. The definition of a word given in the singular shall apply when the word is used in the plural in the General Conditions and vice versa. Where the words or groups of words defined are used in these General Conditions, the first letter of the word (or of each word) is a capital letter. Where the same word is used in the General Conditions without a capital letter, it does not have the meaning given in this article, but the meaning of common language. The purpose of this clause is to define the various essential terms in these General Terms and Conditions: "User" refers to the users of our websites, online pages and services.
Article 2. The information collected
When you visit the Site or make a request to book a Delivery through the Site, you may be asked to provide information about yourself, including your name, contact details and payment information such as credit card details. We may also collect information about your use of the Site and information about you from messages you post on the Site and emails or letters you send to us.
Article 3. Uses of the data collected
We may use your information to contact you for feedback on our services, and to inform you of important changes or developments to our Site or services.
Where you have consented, you agree that we may use your information to inform you about other products and services that may be of interest to you, including services that may be subject to direct marketing, and we may contact you by post, telephone, mobile messaging (e.g. SMS, MMS etc.) and email. Where you have consented, you agree that we may also share information with third parties (including third parties working in the food, drink, leisure, marketing and advertising sectors) to use your information to provide you with information about goods and services that may be of interest to you (by post, telephone, mobile messaging (e.g. SMS, MMS etc.) and email) and to assist us in analysing the information we collect so that we can administer, support, improve and develop our business and the services that we provide to you.
With regard to personal data, apart from your email address and telephone number, you can object to this at the time of identification by ticking the appropriate box. Your email address and telephone number will only be used by our partners and third parties if you have expressly consented to this by ticking the appropriate box when collecting your data. In any case, if you do not want us to use your data in this way or if you do not wish to be contacted in the future, please let us know by using the contact details below and/or editing your profile accordingly.
Please note that by making comments and providing feedback about the Site and Services, you agree that we may use such comments and feedback on the Site and in marketing or advertising materials. We will only identify you by your first name and the city in which you live.
Article 4. Uses of cookies
Article 5. Communication of information
Article 5.1. Data Sharing with Google
Article 6. Security and data retention
We take steps to protect your information from unauthorised access and from unlawful use, accidental loss, destruction, and damage. We will retain your information for a reasonable period or as required by law. If you have chosen a password that allows you to access certain parts of the Site, you are responsible for maintaining the confidentiality of that password. We advise you not to share your password with anyone. Unfortunately, the transmission of information over the Internet is not completely secure. While we take every precaution to protect your information, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we receive your information, we will use strict security procedures and features to try to prevent unauthorised access.
Article 7. Rights of access, rectification, or opposition
In accordance with the law of 8 December 1992, you have the right to access, rectify, oppose or update the personal data collected concerning you, by e-mailing us to the following address: firstname.lastname@example.org.
Article 9. Contact
Any comments, questions, or requests regarding our use of your information are welcome and should be directed to the following email address: email@example.com.